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Privacy Policy

Barefoot Birth Pools does not share information provided by our customers with third parties. Customer records are kept in a secure office and no financial information is stored at any point with the exception of the cheque provided by the customer for the purpose of the deposit. This cheque is held in a secure file and returned to the customer at the end of the hire for the customer to destroy in person. Should there be a need to bank the cheque the customer will be informed prior to this and should there be a remaining balance this will be sent by in the form of a cheque to the customer.

We offer payment by cheque, BACS and online using the secure paying terminal Worldpay. We also offer payment over the telephone – when card information is provided over the telephone it is typed directly into the terminal and not stored in any way. We can only accept payments over the telephone from the card holder.

Should any personal information such as comments, testimonials, photographs or other similar statements be provided by the customer consent will be requested from Barefoot Birth Pools prior to use. A copy of this consent will be kept on file with said testimonial/photograph etc in case Barefoot Birth Pools are asked to produce it for publicity or marketing purposes.

If at any point a previous or future customer would like for us to send a copy of any of their information kept on file they can request for this to be sent to them by post using the contact information detailed below. For security purposes this can only be requested by the customer whose name the contract is held in and Barefoot Birth Pools may choose to request further identity verification by phone prior to releasing this.

All persons contacting Barefoot Birth Pools are invited to provide their details to receive the quarterly newsletter. All newsletters sent via email to customers have an option to opt out of further mailings and for their details to be removed from future mailings. When this does arise however, the customers details may be kept on file solely for the purpose of ensuring they do not receive any future correspondence. All individuals on the mailing list will have knowingly provided their information for this purpose. The contact lists for the mailing lists are kept in a secure location and are not accessible by third parties nor will Barefoot Birth Pools ever share this information with any other company.

Official sponsor of the ‘Birth You In Love’ project – Preferred supplier for Home Birth Supplies – Winner & Finalist in Fenland Business Awards 2012/15
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